Clark Regional Emergency Services Agency

Clark Regional Emergency Services Agency

Voice Over Internet Phone (VoIP)

What is Voice over Internet Protocol (VoIP)?

VoIP technology uses broadband Internet connections such as DSL, cable modem, or wireless broadband instead regular (analog) phone lines to let subscribers make voice calls. Specific VoIP services may differ based on service provider.

Since VoIP phones work differently than traditional phone service, consumers who use it should be aware that VoIP 911 service may also work differently than traditional 911 service. Before you subscribe to VoIP service, you should do your research.

  • FCC Consumer Advisory: VoIP and 911 Service
  • Caution to VoIP Subscribers [Washington Emergency Mgmt brochure]
  • Lastly, check with your VOIP provider to ensure that your phone number is registered with your physical address so that there is no delay for emergency response.