9-1-1 Services
Home > 9-1-1 Services > Technology > Wireless Phones
9-1-1 and Wireless Phones
Does it make a difference if I call 9-1-1 on a cellular phone?
Yes! When you make a 9-1-1 call from your wireless/cellular phone, dispatchers DO NOT always receive the phone number and address from where the call originated.
When you call 9-1-1 from a cellular phone you need to know:
- Your cellular phone number Give your cellular phone number to the 9-1-1 dispatcher, so the dispatcher will be able to reach you in case the call is disconnected, which happens A LOT with cellular calls.
- A good description of your surroundings. It's always a good idea to always know the name of the road you are traveling on, which direction you are headed and how many miles you are from the nearest town or the nearest cross street.
Remember: Many people don't have their cellular phone number memorized. Make sure that you've written your cellular phone number in an easy to find location before you need to call 9-1-1.
