Always Here, Always Ready

About Us

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Clark Regional Emergency Services Agency (CRESA) is a regional public safety agency that provides 9-1-1 dispatch, technology services, emergency management, and ambulance contract oversight for Emergency Medical Service District #2. CRESA’s service area includes each of the seven cities within Clark County – Battle Ground, Camas, La Center, Ridgefield, Vancouver, Washougal, and Yacolt – as well as the unincorporated areas of the county.

CRESA also serves as the host agency for Region IV Homeland Security Office, which coordinates Homeland Security efforts within four SW Washington counties – Clark, Cowlitz, Skamania and Wahkiakum.

The CRESA Administrative Board governs the majority of CRESA’s services.

Mission, Vision, Values

Mission

We serve as the vital link between our community and our public safety partners in providing reliable 9-1-1 call taking and dispatch, regional public safety radio, emergency management, and emergency medical services oversight.

CRESA: Always here, always ready.

Vision

Always here, always ready for our community and partner agencies, delivering excellent and innovative 9-1-1 and emergency services.

Values

Dedication is a commitment to our task and purpose. We are dedicated to the organization, each other, our families, and the community we serve.

Integrity is the cornerstone of our profession. We value ethical conduct and public trust. We are people of character and principle that are committed to upholding our position of trust.

Creativity is thinking broadly and strategically. We are inventive and innovative yet practical when creating solutions to difficult challenges.

Passion is driven by a desire for excellence. We care deeply about the people that need our help. We inspire the best of our colleagues and ourselves.

Communication is required to effectively serve. We are part of a community. We consider all to be valued partners in our drive to fulfill our mission.

Concern is a desire to support others. We know others may depend on us during times of high stress and naturally give them our support.

Reports & Statistics

Annual Report

Annual Review of Complaints

History of CRESA

Accountability Audit Report 2013

Financial Statement Audit Report 2013

STRATEGIC PRIORITIES

The Strategic Priorities listed below are contained in the CRESA 2013-2017 Strategic Plan.

Priority 1: Technology: Futuring, Research, and Adoption

Priority 2: Agency Structure and Stabilization

Priority 3: Partner and Community Relations

Priority 4: Communications

Priority 5: Sustainable Funding

Priority 6: Core Services

Priority 7: Major Systems and Facilities For more detailed information, the entire plan is available.

Full Report

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