Mission, Vision, Values

Mission

Provide cost-effective, reliable and continuous communications services with priority to emergency service needs as required by participating public agencies and community members.

Vision

• CRESA will provide quality, fiscally responsible support services to the region’s emergency service responders
• CRESA will identify regional service opportunities that maximize the use of resources and continually improve public services
• CRESA will be guided by an involved Board and a highly efficient and professional workforce
• CRESA will exemplify teamwork and flexibility in regional service delivery.

Values

We, the Clark Regional Emergency Services Agency, believe that meeting the needs of participating public agencies, our staff members, and citizens is fundamental to fulfilling our mission.

To meet the needs of participating agencies we must….

• Be dependable
• Remain competent and professional at all times
• Maintain open lines of communications, timely accurate information and full participation in decisions
• Remain tactful and courteous, and provide direct, forthright responses to difficulties

To meet our staff members’ needs, we…

• Will create a sense of belonging in an environment of mutual trust, respect, dignity, support and loyalty
• Believe that all people want to be involved in decisions that affect them, care about their jobs and each other, take pride in themselves and in their contributions, want to share in the success of their efforts, and appreciate recognition and reward for hard work
• Will develop tools, training and education for each member, recognizing individual skills and knowledge
• Believe that flexible, creative, motivated, responsible team members are CRESA’s most important asset.

To meet the needs of citizens and the communities in which we live and operate, we...

• Believe that citizen safety and dispatch of emergency services is our first priority
• Will be good citizens and conserve natural resources
• Believe community participation is an important part of our decision making process
• Believe cooperation and open communications are important to our success and the protection of those we serve.

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